Medical malpractice
Screen medical malpractice calls before the statute of limitations closes in.
Book a callWho calls, and why does it matter?
Medical malpractice callers are often dealing with a serious injury or the death of a family member following medical treatment, and they usually do not yet have their medical records. These cases are legally complex, and callers frequently need guidance on what information to gather next.
Medical malpractice claims are subject to a statute of limitations that is often shorter than other injury claims and can be affected by when the harm was discovered, not just when it occurred, so early evaluation matters.
What does the agent ask?
- What procedure, diagnosis, or treatment is involved?
- When did the incident occur, and when did you learn something may have gone wrong?
- What is the patient's current medical condition?
- Have you obtained medical records related to the treatment?
- Did the incident result in a death?
- Which hospital or provider was involved?
What does it capture for conflict and eligibility checks?
Capture the name of the treating physician and hospital, since firms with relationships to medical experts or that have represented hospitals elsewhere need to check for a conflict before proceeding.
Questions about medical malpractice intake
What if the caller does not have medical records yet?
The agent still takes the intake and notes that records have not yet been obtained. The attorney can advise on how to request them during the consult.
Does the agent evaluate whether malpractice occurred?
No. It gathers the facts of what happened so the attorney can evaluate the matter, which usually requires a medical review.
What if the patient has passed away?
The agent notes this and takes the intake from the family member calling, since this may be a wrongful death matter that the attorney will want to review promptly.
How is this different from a personal injury claim?
Medical malpractice claims often involve shorter or more complex deadlines and generally require a medical expert to evaluate the standard of care, which is why the intake asks for the treating provider's details.
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