Social Security disability
Answer disability calls from people who have already waited too long.
Book a callWho calls, and why does it matter?
Social Security disability callers are frequently appealing a denial they have already received, dealing with a chronic illness or disability, and facing financial hardship. Many are frustrated after a long process and some need extra patience communicating due to their condition.
Appeals of a denied disability claim usually must be filed within 60 days of the denial notice, and missing that window can mean starting the entire process over.
What does the agent ask?
- Are you applying for SSDI or SSI, or appealing an existing decision?
- What stage is the claim at (initial application, reconsideration, hearing)?
- When did your disability begin?
- What is your medical condition, and are you currently receiving treatment?
- What is your work history over the last several years?
- Have you been denied before, and if so, when?
What does it capture for conflict and eligibility checks?
Ask whether another attorney or representative is already handling the claim, since Social Security cases usually involve only one representative of record at a time.
Questions about social security disability intake
What if the caller was just denied?
The agent notes the denial date and flags the matter as time-sensitive, since appeals typically must be filed within 60 days.
Does the agent evaluate whether someone qualifies for disability?
No. It gathers the caller's medical and work history so the attorney can evaluate the claim during the consult.
What if the caller has difficulty communicating due to their condition?
The agent proceeds patiently through the intake and notes any communication needs so the firm can accommodate them for the consult.
What if someone else is already representing the caller on this claim?
The agent asks this directly, since Social Security disability claims generally have only one representative of record at a time.
Stop missing social security disability leads (and start growing revenue).
Book a short call to get your firm set up.
Book a call